Configure a feedback confirmation message - Fluid Topics - Latest

It is possible to configure the confirmation email that end-users receive after sending feedback for each configured interface language as follows:

1. Go to the Languages tab of the Portal menu.
2. Scroll to the language in question.
3. Select Download under the Portal and Official labels section.
4. Open the XML file.
5. Look for the <label> with an <id> value of server.mail.feedback.confirm.recap.

6. Add the new label between <custom> tags under <translation>.

   For example:

   <label>
     <id>server.mail.feedback.confirm.recap</id>
     <comment>#TopicMailConfirmFeedback</comment>
     <translation>
       <fallback>Here is a recap of your feedback.</fallback>
       <custom>The Fluid Topics technical writing team will determine if the documentation requires updates and will promptly get back to you.</custom>
     </translation>
   </label>
   

7. Save the XML file.

8. Select Upload to upload the modified XML file.
9. Select the Save button.