Rating at a Glance - Fluid Topics - Latest

Enabling the rating feature offers the following advantages:

• End-users can engage with content and suggest improvements.
• Content managers can align priorities with what users truly need.
• End-users enjoy a better product experience thanks to up-to-date and relevant product information.

The rating feature is configurable as follows:

• Enable rating at the document level and/or at the topic level.
• Select different types of rating based on content metadata: thumbs up/down, stars, yes/no question.

Analytics data provides insights into top-rated content, lowest-rated content, etc.

The following prerequisites must be met in order for an end-user to be able to rate content:

• An administrator must assign the RATING_USER role to the user (can be a default role).
• During the beta testing phase, an administrator must also assign the BETA_USER role to the user.

• Configure Rating
• Display the Rating Feature as a Quick Action Button