feedback.send - Fluid Topics - Latest

Integrate the Fluid Topics API

Category
Technical Notes
Audience
public
Version
Latest

This event occurs when a user sends feedback about one of the following types of content:

  • A topic in a structured document.
  • A structured document.
  • An unstructured document.

This event contains the following fields:

Field Description
document An object containing information about the document.
    id The document's identifier.
    metadata A list of the document's metadata with the label and values of each key.
    title The title of the document.
    type The document's type (for example STRUCTURED_DOCUMENT)
    mimeType The document's mimeType for an UNSTRUCTURED_DOCUMENT.
breadcrumb Contains the list of topics leading to this topic in the document's Table of Contents. Each topic contains its tocId and title.
loggedIn true if the user is authenticated.

A table for the most common fields is in Analytics events.

Example:

[
   {
       "name": "feedback.send",
       "appName": "ft/turnkey-portal",
       "appVersion": "3.11.13",
       "offline": false,
       "contentLocale": "en-US",
       "uiLocale": "en-US",
       "parameters": {
           "document": {
               "id": "x_UrzBm1ZjrB2_u7uXkECw",
               "title": "Install Fluid Topics on Multiple Servers",
               "type": "STRUCTURED_DOCUMENT",
               "metadata": [
                   {
                       "key": "Version_FT",
                       "label": "Version",
                       "values": [
                           "3.6"
                       ]
                   },
                   {
                       "key": "Platform",
                       "label": "Operating System",
                       "values": [
                           "RHEL"
                       ]
                   },
                   {
                       "key": "Category",
                       "label": "Category",
                       "values": [
                           "Technical Notes"
                       ]
                   },
                   {
                       "key": "audience",
                       "label": "Audience",
                       "values": [
                           "public"
                       ]
                   }
               ],
               "mimeType": null,
               "parentId": null
           },
           "breadcrumb": [
               {
                   "tocId": "a993DAVQSIh2zMSm7ShhoA",
                   "title": "Multiple-Server Installation"
               }
           ],
           "loggedIn": true
       }
   }
]