Here is an overview of the specific tasks and contributions expected from both the Fluid Topics team and the Customer.
| Fluid Topics Team | Customer Team |
|---|---|
| Update the Fluid Topics Customer Support team with all the details about the project implementation and specific features. | Provide all necessary contacts to the Fluid Topics Support team post-launch. |
| Create an account for all required contacts in Fluid Topics Help Desk. | Finish the account creation in Fluid Topics Help Desk. |
| Schedule a first Customer Success call with the customer. |