This server event occurs when a user starts to ask a question to the AI Case deflection component.
This event contains the following fields:
| Field | Description |
|---|---|
context |
The Case deflection component's context. |
Example:
{
"context": "Custom_page_RAG"
}
Since this event originates from the server and not the web application, it is not possible to listen to it.
A table for the most common fields is in Analytics events.