This event contains the following fields:
| Field | Type | Required? | Description |
|---|---|---|---|
context |
String | No | The AI Case deflection component's context. |
searchQuery |
Object | Yes | An object containing information about the search query. |
terms |
String | Yes | Contains the keywords of the user's query. |
facets |
String | No | An object containing information about the search facets. |
lastUpdate |
String | No | Contains the last update value. The value can be LAST_WEEK, LAST_MONTH, LAST_QUARTER, LAST_YEAR or CUSTOM. |
searchType |
String | No | Contains the scope of the search. The values can be EVERYWHERE, or TITLE_ONLY. |
topic |
Object | Yes | An object containing information about the related topic. |
tocId |
String | Yes | The topic's identifier based on its position in the document's table of contents. |
title |
String | Yes | The topic's title. |
mapId |
String | No | The topic's map ID. |
mapTitle |
String | No | The topic's map title. |
metadata |
String | No | The topic's metadata. |
rating |
Object | Yes | An object containing information about the rating. |
type |
Sting | Yes | The type of rating. Can be like, stars, or dichotomous. |
value |
String | No | The value of the rating. |