This event contains the following fields:
| Field | Description |
|---|---|
context |
The Case deflection component's context. |
searchQuery |
An object containing information about the search query. |
terms |
Contains the keywords of the user's query. |
facets |
An object containing information about the search facets. |
key |
The metadata key used as facet. |
type |
Takes one of the following values: VALUE, DATE, RANGE. |
value |
The facet value. |