This web service responds with a list of contexts to trigger AI Case deflection event on the portal.
| Method | Endpoint |
|---|---|
GET |
|
The use of Case deflection is a premium feature and requires a subscription. Get in touch with a Fluid Topics representative for more information.
Response body
The following lines show an example of a JSON response body:
{
"results": [
"Context 1",
"Context 2"
]
}
| Field | Type | Description |
|---|---|---|
results |
Array | The list of case deflection contexts. |
| Return code | Description |
|---|---|
200 OK |
Returns results. |