Configure a Custom Domain Name - Fluid Topics

Context

By default, Fluid Topics portals have the following domain name format:

$CUSTOMER_NAME.fluidtopics.net

This document describes the steps required for customers to configure a custom domain name.

Customers must:

Create a ticket on the Fluid Topics Help Desk to provide the desired new URL to Antidot.

Antidot answers with a certificate signing request (CSR).

The Fluid Topics project lead can also request a certificate signing request (CSR) on behalf of customers during project implementation.
Purchase a Secure Sockets Layer (SSL) certificate signed with the certificate signing request (CSR) file provided by Antidot.
Send the SSL certificate to Antidot through the original ticket.

Antidot installs the certificate on the production server.
Create a DNS entry (CNAME) that makes the custom URL an alias of the default Fluid Topics URL (https://$CUSTOMER_NAME.fluidtopics.net).

Users can request the deactivation of the initial URL.

If the portal uses Single Sign-On (SSO) for authentication, users must update the identity provider's configuration with the new domain name.
Users should check existing integrations or scripts that relied on the default URL.
Users must ask Antidot for a new certificate signing request (CSR) file when the SSL certificate expires.