Filter document ratings - Fluid Topics - Latest

Analytics for Fluid Topics

Technical Notes

Each day, Fluid Topics stores logs about document ratings to make actionable metrics available to users with the ADMIN or ANALYTICS_USER role.

In the Document ratings page of the Analytics dashboard, it is possible to view the ratings end-users have submitted for documents in the Knowledge Hub.

When accessing the Document ratings page, a window opens by default with options to filter results by the following criteria:

  • Rating type
  • Search by title
  • There is no spellcheck for this field. The keyword is compared to the titles of documents in the corpus.
  • Metadata
  • Selecting a metadata value in the result tags adds a filter. Selecting "x" clears the filter. It is possible to add as many metadata filters as needed.

All metadata set to be displayed in the Reader page is available in the Document ratings page. When updating the configuration of the Reader page to display new metadata, the Fluid Topics analytics engine retrieves the new metadata to calculate future document view metrics, but it does not update the metrics calculated prior to the addition of the new metadata.

Modify date range

By default, information is displayed for the past month. Selecting the Calendar icon opens a dedicated date picker with options to filter on the past week, the past 3 months, or a custom range. After defining a new date range, the content usage heatmap is updated accordingly.

When defining a custom date range, the start date must be within the past year and the end date must be later than the start date.