Filter content usage heatmaps - Fluid Topics - Latest

Analytics for Fluid Topics

Technical Notes

When accessing the Content usage page of the Analytics dashboard, the Filters drawer opens by default.

Authorized users can define metadata keys and values in this drawer as follows:

  1. Select Add level.
  2. Open the Level 1 metadata menu.
  3. Select a metadata key.
  4. Select Apply to view the resulting content heatmap or, if desired, continue adding levels and values as follows:
    1. Select Add value to filter results on one or more of the values associated with the selected metadata key.
    2. Select Add level to add another level.

Filters applied to the values at lower levels (e.g., levels 3 and 4) are passed along to the higher levels (e.g., levels 1 and 2).

All metadata set to be displayed in the Reader page is available in the Content usage page. When updating the configuration of the Reader page to display new metadata, the Fluid Topics analytics engine retrieves the new metadata to calculate future document view metrics, but it does not update the metrics calculated prior to the addition of the new metadata.

Depending on how many metadata keys and values are available, it may be necessary to scroll through the menu to see all of them.

The resulting heatmap provides the following information:

  • Directly above the heatmap
  • The total view count for all documents which have the selected metadata.
  • When viewing the entire heatmap
  • The relative popularity of groups of content based on their metadata. Bigger sections indicate a larger number of documents with the corresponding metadata.
  • When holding the mouse over a section of the heatmap
  • The view count for all documents grouped together in that section.

Selecting a section of the heatmap redirects the user to the Document views page with the filters previously defined in the Content usage page applied.

Modify date range

By default, information is displayed for the past month. Selecting the Calendar icon opens a dedicated date picker with options to filter on the past week, the past 3 months, or a custom range. After defining a new date range, the content usage heatmap is updated accordingly.

When defining a custom date range, the start date must be within the past year and the end date must be later than the start date.