Antidot provides Fluid Topics as a SaaS (Software as a Service) solution through a subscription model.
In SaaS mode, Fluid Topics users can benefit from:
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Quick access to Fluid Topics features.
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A tailor-made and scalable search solution.
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Outsourced physical resources.
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Outsourced software and hardware maintenance.
Roles and responsibilities are shared as follows to leverage the cost of service and maintenance:
SaaS Users | Antidot |
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Provide a corpus. | Install and configure Fluid Topics. |
Configure certain aspects of the solution. | Deploy custom indexing and query services. |
Provide all hardware devices required to run operations. | |
Secure data in a physical datacenter. | |
Guarantee reply times. | |
Monitor service quality. | |
Provide support and maintenance. |
For more information about Antidot's responsibilities in SaaS mode, see your Antidot SaaS Contract.