After logging in to a Fluid Topics account with SSO, users may be disconnected after a certain amount of time. An error message appears informing the user that the authentication via the Identity server has expired.
Impact on users
The issue might prevent users from signing in to Fluid Topics.
Possible root cause
This issue might occur when the maximum authentication lifetime parameter is configured incorrectly.
Solution
Use one of the recommended values to configure the maximum authentication lifetime parameter.