Feedback Administration Interface - Fluid Topics - 3.8

Fluid Topics Configuration and Administration Guide

Category
Reference Guides
Audience
public
Version
3.8

ADMIN and KHUB_ADMIN users can configure and preview the user feedback email template.

Selecting the Feedback tab in the Notifications section of the Administration menu displays the Feedback administration interface as follows:

Feedback administration interface

Where:

  1. A section to define the recipient(s) of users' feedback.
  2. A section to add metadata keys to the subject line of feedback email. This gives recipients an at-a-glance view of the documentation in question.
    • Select a metadata key from the drop-down list, then select the "+" button to add it.
    • Metadata are displayed in the order in which they appear in the table, for example: Feedback about « $TOPIC_TITLE » in « $DOCUMENT_TITLE » [$SELECTED_METADATA_1] [$SELECTED_METADATA_2] [...].
    • Use the up and down arrows to change the order in which metadata keys are displayed.
    • The following screenshot shows a feedback email subject to which Category and Typo metadata keys were added:

      Some metadata can be selected to be displayed in the email subject

  3. A section to configure the email address which appears in the "From" field of feedback email.
    • By default, the Fluid Topics server sends feedback emails, as illustrated in the following example:

      Feedback email sent by Fluid Topics server

  4. A button to preview the feedback email template.