Authentication issue instant is too old or in the future - Fluid Topics - 3.7

Fluid Topics Integration Guide

Operating system
RHEL
Category
Reference Guides
Audience
public
Version
3.7

After logging in to a Fluid Topics account with SSO, users may be disconnected after a certain amount of time. An HTTP 500 (internal server error) message appears informing the user that the authentication issue instant is too old or in the future.

Impact on users

The issue might launch an Out of Memory (oomkill) process and destabilize the entire platform. However, there is no impact on end-users.

Possible root cause

This issue might occur when the maxAuthenticationLifetime parameter is configured incorrectly.

Solution

Use one of the recommended values to configure the maxAuthenticationLifetime parameter.