Authentication issue instant is too old or in the future - Fluid Topics - 3.11

Fluid Topics Configuration and Administration Guide

Category
Reference Guides
Audience
public
Version
3.11

After logging in to a Fluid Topics account via a SAML authentication mechanism, users may be disconnected after a certain amount of time. An HTTP 500 (internal server error) message appears informing the user that the authentication issue instant is too old or in the future.

Impact on users

The issue might prevent users from signing in to Fluid Topics.

Possible root cause

This issue might occur when the maximum authentication lifetime parameter is configured incorrectly.

Solution

Use one of the recommended values to configure the maximum authentication lifetime parameter.